Welcome to the RealFeedback Insider Blog!

Your go-to hub for the latest product updates, in-depth tutorials, and insightful articles on optimizing user engagement.

Nov 7, 2023

Why NPS Scores Can Be Misleading: A Comparative Perspective

This article explores how the AI-powered chatbot RealFeedback engages website visitors in natural conversations to collect user feedback that provides insights to improve the customer experience.

Jul 27, 2023

Exciting New Features to Enhance User Feedback Collection

We are thrilled to announce several new features in the latest release of RealFeedback, our AI-powered chatbot for effortless user feedback collection. Check them out.

Jul 26, 2023

The 5 Most Valuable Types of User Feedback for Product Improvement

This article outlines the 5 most valuable types of user feedback for product teams to focus on collecting. It covers feature requests, bug reporting, ratings/sentiment, UX feedback, and market research as key feedback types that enable teams to iteratively improve products and optimize the customer experience.

Jul 20, 2023

Getting Real Feedback from Users to Improve Your Website

This article explores how the AI-powered chatbot RealFeedback engages website visitors in natural conversations to collect user feedback that provides insights to improve the customer experience.

Jul 18, 2023

Step-by-Step Guide: How to Collect User Feedback with RealFeedback's Chatbot

This article provides a step-by-step guide to adding the RealFeedback chatbot to your website to automatically gather user insights. It covers creating a project, customizing the chat widget, integrating the code, and collecting user feedback through natural conversations.

Jul 17, 2023

Top 10 User Feedback Tools to Improve Your Website

Gathering high-quality user feedback is essential for understanding how to improve your website and user experience. This article explores the top 10 user feedback tools available in 2023, with an overview of the pros, cons, and key capabilities of each platform to help identify the best options for your needs.

Apr 3, 2023

How I unexpectedly discovered a ChatGPT-powered SaaS idea I didn't know I needed

In this article, I discuss my personal experience of discovering a ChatGPT-powered idea and developing RealFeedback, a chatbot that helps collect user feedback on websites. I share how this AI-driven solution has made the process simpler and more engaging for both users and website owners.